Pro America Store wants you to be completely satisfied with your purchase! Upon receiving your order, please inspect all merchandise for any defects or poor workmanship. If you are not completely satisfied with your purchase, please contact the returns department at 1-877-791-4975 for return instructions.

RETURNS

At Pro America Store, we take pride not only in our country but also in our products and want you to be completely satisfied with your purchase! If you are not completely satisfied for any reason, please return the unused merchandise within 60 days of the date it was shipped to you, and we will issue a refund or make the exchange of your choice. A refund of the purchase price less shipping and handling will be made using the same method and to the same credit card used on the original order. Returned defective or used merchandise will be inspected, and a handling fee of up to 20% may be charged. Refused Shipments are subject to a 20% restocking fee. Shipping & handling will not be refunded on Refused Shipments.

To return the merchandise, please e-mail us at returns@proamericastore.com or call 1-877-791-3075 to obtain a Return Authorization Number. Return unused merchandise with the Return Authorization Number to:

Pro America Store
1603 W. 7^th St. S.
Newton, IA 50208

Please indicate the reason for the return and the action to be taken (exchange or refund). For your protection, please insure your package for its full value. Unfortunately, we cannot accept parcels sent freight collect or COD.

ProAmericaStore retains the sole and complete discretion to authorize (or refuse to authorize) the return of any product purchased by Customer.

When returning apparel, make sure it is in new, unworn condition, in the original package with all liners and tags attached. If you have any questions please call 1-877-791-3075.

All special orders are nonreturnable and nonrefundable.

You should expect to receive your refund within four weeks of giving your package to Pro America Store; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

DAMAGED GOODS. Products sold by Pro America Store are covered against defects by manufacturers' warranties. Damaged goods will be replaced at no charge. However, customers MUST contact Pro America Store to notify us of receipt of a damaged item within 72 hours after delivery, so that a Return Authorization Number can be issued.

DAMAGED GOODS MAY NOT BE SENT BACK WITHOUT A RETURN AUTHORIZATION NUMBER!

Upon receipt of a damaged item(s), Pro America Store will issue a replacement within 3-5 business days as long as the product is not on back order.

Should you experience any product defects outside of our return period, you will need to contact the manufacturer. If there is no warranty information included with the product or if you have any questions, please call 1-877-791-3075.

LIMITATION ON DAMAGES. Pro America Store will not be liable for any loss of profit, interruption of business or any other special, consequential or incidental damages suffered or sustained by Customer. Any and all damages incurred by Customer (or allegedly incurred by Customer) shall, in any and all cases, be limited to the refund of the purchase price of the product purchased by Customer (provided that all of the terms and conditions herein are satisfied).

By placing an order for products through Pro America Store.com, Customer acknowledges and understands that Pro America Store is not the manufacturer of any product purchased by Customer and that Pro America Store’s role is that of an authorized distributor of the products available for purchase on the Pro America Store website.

In no event shall Pro America Store be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the any product offered for sale on this web site, or otherwise arising out of the use of this site, whether based on contract, tort, negligence, strict liability or otherwise, even if Pro America Store has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to the Customer.

ACKNOWLEDGEMENT AND AGREEMENT TO TERMS AND CONDITIONS. The Terms and Conditions of contained herein are the exclusive terms and conditions for the sale of products from Pro America Store to Customer through ProAmericaStore.com or other Pro America Store web sites. Customer agrees that the terms and conditions stated herein constitute the final, complete, exclusive expression of the agreement between Pro America Store and Customer. Customer, by submitting any order or request for an order, hereby agrees to the terms and conditions set forth herein and acknowledges that Customer has read and understands the same. In the event that any Customer instruction, request, purchase order or any other information and/or documentation submitted by Customer may contain terms and conditions in addition to or different from the terms and conditions herein, Customer agrees, by so submitting its order or by accepting products from Pro America Store, that the language of the Pro America Store terms and conditions shall solely and exclusively control. Any and all new or additional terms contained on any Customer instruction, request, purchase order or any other information and/or documentation submitted by Customer is hereby expressly and completely rejected. Acceptance of Customer's order for products from Pro America Store and ProAmericaStore.com is expressly limited to these terms and conditions. By submitting an order, requesting to purchase any product, or taking receipt of Pro America Store products, Customer consents to the exclusive jurisdiction of the state and federal courts located in the State of Iowa.


If Customer does not wish to be bound by these Terms and Conditions, Customer should not submit any order or make any type of purchase and should exit all web sites related to Pro America Store now!